just culture concept
From Sidney Dekker's safety-engineering work: a culture that responds to failure by asking what conditions allowed it, not by assigning blame.
From Sidney Dekker's safety-engineering work: a culture that responds to failure by asking what conditions allowed it, not by assigning blame. Distinguishes between human error (mistakes anyone could make under the same conditions) and reckless behavior (knowingly taking unjustifiable risks); only the latter calls for sanction. The opposite of blame culture, where the search for who is responsible substitutes for understanding why the failure happened. Just culture is the precondition that makes blameless postmortems actually blameless — without it, the postmortem is theater.