recall

← recall

psychological safety term

team feels safe to take interpersonal risks

Amy Edmondson's term: a team climate where members feel safe to speak up, ask questions, admit mistakes, and propose ideas without fear of being punished or humiliated. Edmondson's research at Harvard found that high-performing teams *report more errors*, not fewer — because they're surfacing them rather than hiding them. Loss of psychological safety is a leading indicator of declining team performance, often invisible until incidents start being suppressed. The microclimate version of Westrum's generative culture; what it feels like at the team level.

topics: leadership, team-dynamics

references: