recall

← recall

commitment and consistency termbias

people behave consistently with prior public commitments

Cialdini's second principle. Once people commit publicly — even to a tiny initial position — they continue acting consistently with it. 'Foot in the door' technique exploits this: get a small yes, then escalate. In engineering: getting a stakeholder on record favoring an approach makes future agreement more likely. Protective use: don't commit publicly to positions you might want to revise.

topics: communication

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